Returns & Exchanges

At Elavate Collagen, we want you to feel as confident in your purchase as you do in our apparel. If your items are not the perfect fit, we offer a seamless 30-day return policy for all unworn and tagged merchandise.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all Elavate Collagen hangtags remain attached and the fabric is free of stains or odors.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.